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Reviews for the Hampton Inn & Suites by Hilton Downtown Vancouver hotel

Staff and management at Hampton Inn & Suites are committed to providing our guests with the best stay experience in the city - and we are succeeding!

Recent TripAdvisor reviews of our hotel tell a reassuring story of excellent customer service, comfortable rooms and an ideal downtown location. With 93 per cent of our guests rating their stay as “Excellent” or “Very Good”, you are in great hands when you stay with us at Hampton Inn & Suites.

Recent Reviews

“Ok, I stayed at the Hampton Inn February 2016. It was easy to check in/out, comfortable, quiet and a great location. The thing that got me was the service. I lost my phone in a cab and the staff, Andrew (night auditor) and Michelle (manager) went above and beyond. I didn't know the cab company, phone was dead and I paid with cash (sigh). Between the two of them they called several cab companies, reviewed security footage to see what cab it was, located firm, phone and had it delivered to me fast so I could get it for my flight out that day. Who does that these days???? I didn't expect that level of service at a Hampton Inn. So needless to say highly recommend.

- Dolan_Family, Business Guest (TripAdvisor)

“This hotel is a good location. The rooms are very clean and the staff are very friendly. Could not fault it. I stayed for 4 weeks and it felt like home. Boggarts restaurant is attached to the Hampton so as you can book meals to your room.”

- Cmmsconsulting, Business Guest (TripAdvisor)

“Extremely pleased with everything about this property. I would recommend it highly. Beds are fantastic as are the use of the free bicycles. I found it very centrally located to everything you would desire.”

- Brian H, Leisure Guest (TripAdvisor)

“First time in Vancouver with spouse. Enjoyed a 3-day weekend at the Hampton. Hotel felt brand new. Service was terrific. Location was perfect. So much to do within walking distance. Arena, restaurants, shopping, museums, boating etc. Will certainly consider this property again when in Vancouver.”

- sqivdad4life, Leisure Guest (TripAdvisor)

“We stayed one night at this lovely, centrally located hotel and I would like to return to take advantage of their hospitality again! The evening desk clerk "Keith" was the epitome of a gracious and knowledgeable host, helping us with everything from directions to local tips to shuttle transportation...not to mention the loan of an umbrella! The room was extremely comfortable with two window walls that gave us an unbelievable view. It was a short stay so we didn't take advantage of the dining room; however the complimentary breakfast was varied and delicious. The other thing that impressed me was having airline schedules posted beside the main elevator...it seems the management has thought of everything for an excellent stay.”

- thelma97, Leisure Guest (TripAdvisor)

“Clean bright rooms, nice bathroom, good internet, comfy beds, wonderful location and great breakfast included. Why go anywhere else! Right in the heart of shopping and restaurants, close to Skytrain. The workout room is great and the view from there is wonderful.”

- Susan D, Business Guest (TripAdvisor)

“Staff was friendly and most helpful on all requests rooms very clean -best location for events at roger's areana or bc place stadium -casino is 5 min. walk will stay here on our next visit. Breakfast included in stay was great and very tasty.”

- robertdjm, Leisure Guest (TripAdvisor)

“The Vancouver Hampton Inn and Suites is one the best kept secrets in Vancouver British Colombia. The hotel is ideally located to facilitate tours or using mass transportation to see city. It also located near a variety of dining establishment to satisfy your hunger drive. The Hotel Staff is extremely friendly and go out of their way to make you feel right at home. I would highly recommend it and looking forward to a return visit.”

- Joseph C, Leisure Guest (TripAdvisor)